Terms & Conditions

October 2008

In placing your order you accept the following general terms and conditions. To order goods through this website you must be at least 18 years or older.

1. General
The following conditions apply for all contracts, deliveries, and other services. And Beyond is established at O.Z. Achterburgwal 40 in Amsterdam, registration no 34298793, Chamber of Commerce Amsterdam. The contract shall be governed by the laws of The Netherlands. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. If you have a complaint, e-mail us at: jolanda@andbeyond.nl

2. Right to Return
All orders placed may be cancelled within 24 hours without indication of any reasons.
Cancellation has to be done by e-mail, jolanda@andbeyond.nl.
This will be confirmed by e-mail and in case of payment, the billed amount will be returned.

How to return: 8. Instructions on Legal Right to Cancellation

3. Ordering
All prices indicated are Euro amounts. And beyond reserves the right not to accept the order if an item is not available.
If And Beyond is not able to execute an order, And Beyond will inform you as quickly as possible.

4. Delivery and Shipping Costs
As a rule, delivery time is 7 workdays after receipt of payment, if the goods are on stock.
If the goods are not on stock, a delivery time will be noted in the confirmation.

Please note that whilst we endeavour to show an accurate colour image, you are advised that there may be variations in colour between the actual goods you receive and the image shown on your monitor. This can be caused by the settings of your system. You have the right to return the goods within 7 days as mentioned in article 8: Instructions on Legal Right to Cancellation.

If the delivered items have obvious material or production defects, which may include transport damage, please complain to us of such defects immediately via e-mail or telephone. However, even if you neglect to make such complaint, your legal rights remain unaffected. In case of material or production defects, And Beyond will replace the damaged item. If this claim is unvalid, shipping costs will be billed. The goods will be delivered to the last known address of the recipient. Recipient is obliged to send And Beyond any changes of delivery address.

5. Customs Information for International Shipments
Within the Netherlands, postal costs are included in the price.
Orders outside The Netherlands:
The total cost of your items ordered (in Euro) plus shipping fees as displayed on the web will be billed to you.
This does not include any taxes, duties, import fees or customs fees charged by your local government. As customs policies vary widely by country, we cannot anticipate what fees are levied once the merchandise reaches your country. Please contact your local government or post office for more information. For countries that are not displayed on the country list delivery cannot be guaranteed. For further information please contact us by phone or email.

6. Payment
We accept only direct payment on our bank account
Bank: Rabobank Amsterdam
Account Number: 12 48 57 272
IBAN: NL28 RABO 0124 8572 72
BIC: RABONL2U

7. Retention of Ownership
The goods remain the property of And Beyond untill payment is made in full.

8. Instructions on Legal Right to Cancellation
Right of return: Within one week, without indicating any reason, you can return the goods received.This time period begins at the earliest upon receipt of the goods.

This is what you do:
send an e-mail to jolanda@andbeyond.nl with your details including the invoice number and bankaccount number. Then send the goods back in their original box.

The return (price) + postal costs you made, will be at our expense when retruned from the Netherlands.
The return (price), will be at our expense when returned from abroad. Please not that shipping costs made for returning the goods, are at your own risk and expense.

Please note that the returned goods must have no sign of usage and must be in a condition that corresponds to our checking the goods . If the goods have deteriorated due to a more extensive use, we reserve the right to demand compensation. After receiving the goods, And Beyond will check the goods and credit your invoice plus the shipping/postal costs.

The return post/shipment must be sent to:
And Beyond
O.Z. Achterburgwal 40
1012 DN
Amsterdam
The Netherlands

After receiving and checking the goods, And Beyond will credit your invoice within 10 days.

9. Consequences of Return
In case of a legitimate return, any payments, goods, or services provided by either side are to be returned and compensation made for any benefits derived (e.g. benefits of use). In case of deterioration of the goods, And Beyond can demand compensation. This does not apply if the deterioration of the goods is attributable only to the checking of the goods. Otherwise, you can avoid liability to provide compensation by not using the goods like an owner and by avoiding anything that impairs their value.

10. Data Privacy and Protection of Creditors
All personal data is treated confidentially, and your rights to protection of your justified concerns are observed strictly in accordance with legal requirements. The data needed to process the business transactions is stored and, in the course of processing the order, may be forwarded to affiliated companies or our service partners. In case of delivery for invoice, you agree that – for the purpose of doing a credit check – we may exchange data, such as your name, birth date, and address
Beyond the purposes mentioned, we also use your data for marketing purposes, especially for the purpose of advertising And Beyond products. You can object to or withdraw your permission for the processing or forwarding and other use of your data for marketing purposes at any time by notifying jolanda@andbeyond.nl . After receiving your objection or withdrawal, we will no longer use and process the affected data for marketing purposes and will cease sending further advertising media without delay.

11. Info And Beyond VOF
If you would like more information about the And Beyond terms and conditions, please don't hesitate to contact us at jolanda@andbeyond.nl

And Beyond
O.Z. Achterburgwal 40
1012 DN
Amsterdam
The Netherlands
+31 (0) 20 7074296

Bank: Rabobank Amsterdam
Bank ID Number: 124857272
IBAN: NL28 RABO 0124 8572 72
BIC: RABONL2U
Chamber of Commerce ID Number 34298793
VAT NL3192.41.398.B01